Last updated: September 16, 2025
We aim to provide high-quality products and a smooth customer experience. However, due to the nature of our products and fulfillment process, we generally do not accept returns or issue refunds.
Refund requests may be considered on a case-by-case basis under the following circumstances:
- The product arrived damaged or defective.
- The wrong product was sent.
- There is a significant issue that prevents proper use of the product.
To request a refund, you must contact us within 14 days of receiving your order. We may ask for supporting evidence (such as photos and videos) to evaluate your request.
Please note:
- Refunds are not guaranteed and will be issued only after our review and approval.
- Shipping fees are non-refundable.
- We are not responsible for delays, damage, or errors caused by carriers or third-party fulfillment providers (such as Amazon or Lulu).
- Digital products (if offered) are strictly non-refundable.
By completing a purchase on our site, you acknowledge and agree to this Return & Refund Policy.